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AI in Higher Education: Reimagining the Human Connection

Insights from the Instructure Roundtable at EDUCAUSE 2025 At this year’s EDUCAUSE conference, Instructure hosted a roundtable exploring one of higher education’s most pressing questions: I was the moderator of the discussion that brought together leaders from Arizona State University (ASU), Indiana University (IU), Liberty University, Columbia University, and Instructure. Together, we examined how artificial intelligence is influencing pedagogy, ... AI in Higher Education: Reimagining the Human Connection  Read More

Blackboard, D2L, Instructure: the Future of AI in LMS

Last month, Anthology, D2L, and Instructure used their annual conferences to outline upcoming product roadmaps and long-term strategies. Moodle will do the same at its own event in September. Together, these gatherings highlight where the LMS market is headed. What stands out isn’t just the new features being announced, but the bigger bets each vendor ... Blackboard, D2L, Instructure: the Future of AI in LMS  Read More

InstructureCon 2024: A Partnership Unlocking Possibilities

I spent last week at InstructureCon 2024 in Las Vegas, experiencing the city’s scorching heat, with temperatures soaring daily between 45 and 47°C (113 and 116°F). My wife accompanied me as I celebrated the big 50. On our arrival on Monday, we had tickets to a comedy show. Being avid walkers, we thought a short ... InstructureCon 2024: A Partnership Unlocking Possibilities  Read More

The Second Year of ChatGPT: Two Things to Watch 

Just over one year ago, OpenAI introduced ChatGPT, a tool that harnesses artificial intelligence (AI) to engage in human-like conversations—answering questions, composing emails, and coding. Since its introduction, this tool has generated considerable attention for its impressive achievements, including passing law, business, and medical school exams, and tackling complex programming queries. Likewise, ChatGPT has also ... The Second Year of ChatGPT: Two Things to Watch   Read More
Microsoft AI Platform: AI Services, AI Infrastructure & AI Tools

How Artificial Intelligence Might Accelerate the Convergence of Edtech Systems

The potential transformation of education through technology is a recurring topic among scholars, university staff, and companies. Many predicted that technologies such as learning management systems, massive open online courses (MOOCs), and open educational resources (OER) would significantly impact how institutions delivered student education. Similarly, many commentators have speculated on how artificial intelligence might impact education. ... How Artificial Intelligence Might Accelerate the Convergence of Edtech Systems  Read More

Generative AI – Towards Operational Efficiency in Non-Student Facing Functions

Overheard recently at an edtech conference, “The most positive thing to come out of the advancements in generative AI in higher ed is that we don’t have to hear about the great potential for blockchain as much.” Certainly, generative AI has already made positive contributions to higher ed, but the point is that talk is ... Generative AI – Towards Operational Efficiency in Non-Student Facing Functions  Read More

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Redefining the HigherEd Chatbot Market: It’s No Longer About Market Share

The higher education chatbot market has moved well beyond its “early adopter” phase. It has now entered a profound structural transition. As a result, we are no longer talking about installation counts or leaderboard rankings. Instead, the focus has shifted toward high-stakes territory. This includes platform control, AI orchestration, governance, and total lifecycle ownership. The ... Redefining the HigherEd Chatbot Market: It’s No Longer About Market Share  Read More

Beyond the Binary: A Better Way to Visualize Market Saturation

In the world of EdTech, “saturation” is a word that gets thrown around constantly. You’ve heard the refrains in boardrooms and at conferences: “That category is saturated,” “There’s no more room to grow,” or “Everyone already has a solution.” The problem? Most of these conversations happen at the surface level. We treat market saturation like a light switch—it’s ... Beyond the Binary: A Better Way to Visualize Market Saturation  Read More

Education’s Cognitive Effect

Thanks to Morgan at Phil Hill & Associates for surfacing a thoughtful piece by Kirsten Green at Forerunner on the shift from network effects to cognitive effects, and why this change may quietly rewrite the rules of platform dominance. Her argument is simple but profound: the most powerful platforms going forward won’t just connect users; they’ll understand them. And once you ... Education’s Cognitive Effect  Read More