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Customer Relationship Management

Customer Relationship Management - LisTedTECH
Customer Relationship Management

CRM in Education: A Growing Priority

A digital CRM platform amalgamates everything using a centralized dashboard, speeding up and simplifying the process of storing, retrieving, and using the files and documents stored.

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Conferecing vs CRM Implementations in Education - LisTedTECH
Customer Relationship Management

How Salesforce is Diversifying

 On December 2nd, 2020, Salesforce announced that it will acquire Slack for 27 billion. Though it has minimal implication in the educational market (except for a possible integration of Slack to the Salesforce CRM), this shows how a CRM-driven company decides to diversify its activities to get through this pandemic period. As you can see ... How Salesforce is Diversifying  Read More
Top CRM Vendors by Market Subcategories - LisTedTECH
Customer Relationship Management

CRM Market Share (HigherEd)

CRM market adoption for North America in Higher Education.

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Blackbaud Users - LisTedTECH
Customer Relationship Management

Blackbaud’s Cyber-Attack

We have mapped out the institutions that have been affected.

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Active Banner - LisTedTECH
Customer Relationship Management Higher Ed Student Information Systems

Hackers Target Banner ERP Vulnerability

Ellucian's Banner has a market share that is just under 25% in North America. For this reason, the news that came out this week about hackers who have been targeting a vulnerability in one of its modules is alarming.

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Systems crossed - LisTedTECH
Customer Relationship Management

Six Degrees of Separation (HigherEd Systems Edition) and the CRMs

 The graph below is… chaotic to say the least! What I was hoping for, initially, was to illustrate how systems are linked to each other. I started with six major product categories: emails, LMS, SIS, CRM, Financial, and HR. I wanted to see how products in these categories were linked to other products -i.e. if an ... Six Degrees of Separation (HigherEd Systems Edition) and the CRMs  Read More

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ListEdTech

Student Privacy at Risk? EdTech Surveillance in Focus

 As classrooms digitize, the promise of EdTech meets mounting concern over an unintended byproduct: student surveillance. Over the last two months, privacy advocates, educators, and policymakers have sounded alarms about how these tools collect, analyze, and retain student data—often with insufficient oversight. Surveillance in the Classroom: Fresh Examples GoGuardian & Gaggle Edtech surveillance tools like GoGuardian ... Student Privacy at Risk? EdTech Surveillance in Focus  Read More
ListEdTech Market Data

Introducing the Competitive Compass: A Smarter Way to Read the EdTech Market

 Understanding education technology markets isn’t just about who’s “winning.”It’s about who is best — for whom, and why. At ListEdTech, we believe that context matters. Comparing two products without understanding their target users is misleading. One product may dominate large research institutions in North America; another might be the go-to choice for small vocational colleges in ... Introducing the Competitive Compass: A Smarter Way to Read the EdTech Market  Read More
Payment solutions

Breaking Down the Payment Stack in Education: Who Does What?

 Some contextual notes:At Ellucian Live earlier this year, I took the opportunity to walk the exhibit hall and ask questions—lots of them. The education payments market is big, complicated, and full of nuance. While we have a wealth of data at ListEdTech, each conversation I have reminds me how much more there is to learn. ... Breaking Down the Payment Stack in Education: Who Does What?  Read More